Privacy

The following Privacy Policy sets out the rules for saving and accessing data on the Devices of Users using the Website for the purpose of providing services electronically by the Administrator, as well as the rules for collecting and processing the Users’ personal data, which were provided by them personally and voluntarily through the tools available on the Website.

The following Privacy Policy is an integral part of the Terms and Conditions of the Website, which define the rules, rights and obligations of the Users using the Website.

§1 DEFINITIONS

  • Website – the “helpset.pl” website operating at the address https://helpset.pl
  • External website – websites of partners, service providers or service recipients cooperating with the Administrator
  • Website/Data Administrator – the Website Administrator and the Data Administrator (hereinafter referred to as the Administrator) is Maryna Boldinova, conducting business activity under the name HELPSET Maryna Boldinova, NIP 5833471766, REGON 524557688, correspondence address: (80-890) Gdańsk, ul. Heweliusza 11/817.
  • User – a natural person for whom the Administrator provides services electronically via the Website.
  • Device – an electronic device with software through which the User gains access to the Website
  • Cookies – text data collected in the form of files placed on the User’s Device
  • GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
  • Personal data – means information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
  • Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • Restriction of processing – means the marking of stored personal data in order to restrict its future processing
  • Profiling – means any form of automated processing of personal data which involves the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyse or forecast aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements
  • Consent – consent of the data subject means the free, specific, informed and unambiguous indication of the data subject’s will, in the form of a statement or a clear affirmative action, to the processing of personal data concerning him or her
  • Personal Data Breach – means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed
  • Pseudonymization – means the processing of personal data in such a way that they can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is stored separately and is subject to technical and organisational measures that prevent it from being attributed to an identified or identifiable natural person
  • Anonymization – Data anonymization is an irreversible process of data operations that destroys/overwrites “personal data” making it impossible to identify or link a given record to a specific user or natural person.

§2 DATA PROTECTION OFFICER

Pursuant to Art. 37 GDPR, the Controller has not appointed a Data Protection Officer.

In matters related to the processing of data, including personal data, the Administrator should be contacted directly.

§3 TYPES OF COOKIES

  • Internal cookies – files placed and read from the User’s Device by the Website’s ICT system
  • External cookies – files placed and read from the User’s Device by the ICT systems of External Websites. Scripts of External Websites that may place Cookies on the User’s Devices have been deliberately placed on the Website through scripts and services made available and installed on the Website
  • Session Cookies – files placed and read from the User’s Device by the Website during one session of a given Device. At the end of the session, the files are deleted from the User’s Device.
  • Persistent cookies – files placed and read from the User’s Device by the Website until they are manually deleted. Cookies are not automatically deleted at the end of the Device session, unless the configuration of the User’s Device is set to delete Cookies at the end of the Device session.

§4 SECURITY OF DATA STORAGE

  • Mechanisms for storing and reading Cookies – The mechanisms of storing, reading and exchanging data between the Cookies stored on the User’s Device and the Website are implemented through the built-in mechanisms of web browsers and do not allow for downloading other data from the User’s Device or data of other websites visited by the User, including personal data or confidential information. It is also virtually impossible to transfer viruses, Trojan horses and other worms to your Device.
  • Internal cookies – the Cookies used by the Administrator are safe for the Users’ Devices and do not contain scripts, content or information that may threaten the security of personal data or the security of the Device used by the User.
  • External cookies – the Administrator takes all possible actions to verify and select the website partners in the context of the Users’ security. The administrator selects well-known, large partners with global social trust to cooperate. However, it does not have full control over the content of cookies from third-party partners. The Administrator shall not be liable for the security of Cookies, their content and the licensed use of Scripts installed on the website from External Websites to the extent permitted by law. The list of partners can be found further down in the Privacy Policy.
  • Cookie Control
    • The User may, at any time, independently change the settings for saving, deleting and accessing the data of saved Cookies by each website
  • Information on how to disable cookies in the most popular computer browsers is available on the following websites of the indicated providers:
    • The User may delete any Cookies stored so far at any time by using the tools of the User’s Device through which the User uses the services of the Website.
  • Threats on the part of the User – the Administrator uses all possible technical means to ensure the security of data placed in Cookies. Please note, however, that ensuring the security of this data depends on both parties, including the User’s activity. The Administrator shall not be liable for the interception of such data, impersonation of the User’s session or their deletion, as a result of the User’s conscious or unconscious activity, viruses, Trojan horses and other spyware, which may be or has been infected with the User’s Device. In order to protect themselves from these threats, users should follow the rules of safe use of the network.
  • Storage of personal data – the Controller ensures that it makes every effort to ensure that the processed personal data entered voluntarily by Users are safe, access to them is limited and carried out in accordance with their purpose and purposes of processing. The Administrator also ensures that it makes every effort to protect its data against loss by applying appropriate physical and organizational safeguards.

§5 PURPOSES FOR WHICH COOKIES ARE USED

  • Improving and facilitating access to the Website
  • Personalization of the Website for Users
  • Enabling Login to the Website
  • Marketing, Remarketing on external websites
  • Advertising services
  • Affiliate Services
  • Keeping statistics (users, number of visits, types of devices, connection, etc.)
  • Serving multimedia services
  • Provision of community services

§6 PURPOSES OF PERSONAL DATA PROCESSING

Personal data voluntarily provided by Users are processed for one of the following purposes:

  • Implementation of electronic services:
    • Services of registration and maintenance of the User’s account on the Website and functionalities related to it
    • Services for sharing information about the content posted on the Service on social networking sites or other websites.
  • Communication of the Administrator with Users in matters related to the Website and data protection
  • Ensuring the legitimate interest of the Administrator

Data collected anonymously and automatically about Users is processed for one of the following purposes:

  • Keeping statistics
  • Remarketing
  • Serving advertisements tailored to the preferences of Users
  • Affiliate program management
  • Ensuring the legitimate interest of the Administrator

§7 COOKIES OF EXTERNAL WEBSITES

  • The Administrator on the Website uses javascript scripts and web components of partners who may place their own cookies on the User’s Device. Remember that in the settings of your browser you can decide for yourself about the allowed cookies that can be used by individual websites. Below is a list of partners or their services implemented on the Website, which may place cookies:

    Services provided by third parties are beyond the control of the Administrator. These entities may change their terms of service, privacy policies, the purpose of data processing and the use of cookies at any time.

§8 TYPES OF DATA COLLECTED

  • The Website collects data about Users. Some of the data is collected automatically and anonymously, and some of the data is personal data provided voluntarily by Users when subscribing to particular services offered by the Website.

    Anonymous data collected automatically:

    • IP Address
    • Browser type
    • Screen Resolution
    • Approximate location
    • Opening subpages of the website
    • Time spent on the relevant subpage of the website
    • Type of operating system
    • Address of the previous subpage
    • Referrer address
    • Browser language
    • Internet connection speed
    • Internet Service Provider
    • Demographics (age, gender)

    Data collected when submitting the contact form:

    • Name
    • Telephone number

    Data collected when sending the offer interest form:

    • Name
    • E-mail address

    Some of the data (non-identifying data) may be stored in cookies. Some of the data (non-identifying data) may be transferred to the statistical service provider.

§9 ACCESS TO PERSONAL DATA BY THIRD PARTIES

  • As a rule, the only recipient of personal data provided by Users is the Administrator. The data collected as part of the services provided is not transferred or sold to third parties.

    Access to data (most often on the basis of a Data Processing Agreement) may be granted to entities responsible for maintaining the infrastructure and services necessary to run the website, i.e.:

    • Hosting companies, providing hosting services or related services to the Controller

    Entrusting the processing of personal data – Hosting, VPS or Dedicated Server Services

    In order to run the website, the Administrator uses the services of an external hosting provider, VPS or Dedicated Servers – Globtel Internet Szymon Hersztek ul. Matecznikowa 2/1 80-126 Gdansk. All data collected and processed on the website are stored and processed in the service provider’s infrastructure located in Poland. It is possible to access the data as a result of service work carried out by the service provider’s personnel. Access to this data is regulated by the agreement concluded between the Administrator and the Service Provider.

§10 METHOD OF PROCESSING PERSONAL DATA

  • Personal data provided voluntarily by Users:

    • Personal data will not be transferred outside the European Union, unless it has been published as a result of an individual action of the User (e.g. entering a comment or post), which will make the data available to every person visiting the website.
    • Personal data will not be used for automated decision-making (profiling).
    • Personal data will not be sold to third parties.

    Anonymous data (no personal data) collected automatically:

    • Anonymous data (without personal data) will be transferred outside the European Union.
    • Anonymous data (without personal data) will not be used for automated decision-making (profiling).
    • Anonymous data (without personal data) will not be sold to third parties.

§11 LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA

  • The Website collects and processes Users’ data on the basis of:

    • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
      • Art. Article 6(1) 1(a)
        the data subject has consented to the processing of his or her personal data for one or more specific purposes
      • Art. Article 6(1) 1(b)
        processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
      • Art. Article 6(1) 1(f)
        processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party
    • Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000)
    • Law of 16 July 2004 Telecommunications Law (Journal of Laws of 2004, No. 171, item 1800)
    • Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws of 1994, No. 24, item 83)

§12 PERIOD OF PERSONAL DATA PROCESSING

Personal data provided voluntarily by Users:

As a rule, the indicated personal data are stored only for the period of providing the Service as part of the Website by the Administrator. They are deleted or anonymized within 30 days of the end of the service (e.g. deletion of a registered user account, unsubscribing from the newsletter list, etc.).

The exception is a situation that requires securing the legitimate purposes of further processing of such data by the Administrator. In such a situation, the Administrator will store the indicated data, from the time of the request to delete them by the User, for no longer than 3 years in the event of a violation or suspected violation of the provisions of the terms and conditions of the website by the User

Anonymous data (no personal data) collected automatically:

Anonymous statistical data, which do not constitute personal data, are stored by the Administrator for the purpose of keeping statistics of the website for an indefinite period of time.

§13 USERS' RIGHTS RELATED TO THE PROCESSING OF PERSONAL DATA

The Website collects and processes Users’ data on the basis of:

  • Right of access to personal data
    Users have the right to access their personal data, at the request of the Administrator
  • Right to rectification of personal data
    Users have the right to request the Administrator to immediately rectify inaccurate personal data and/or complete incomplete personal data, carried out at the request submitted to the Administrator
  • Right to erasure of personal data
    Users have the right to request the Administrator to immediately delete their personal data, carried out at the request submitted to the Administrator. In the case of user accounts, the deletion of data consists in the anonymization of data enabling the identification of the User. The Administrator reserves the right to suspend the execution of the request to delete data in order to protect the legitimate interest of the Administrator (e.g. if the User has violated the Terms and Conditions or the data has been obtained as a result of correspondence).
    In the case of the Newsletter service, the User has the option of deleting his/her personal data on his/her own by using the link provided in each e-mail sent.
  • Right to restriction of processing of personal data
    Users have the right to restrict the processing of personal data in the cases indicated in Art. 18 GDPR, m.in. questioning the accuracy of personal data, carried out at the request submitted to the Administrator
  • Right to data portability
    Users have the right to obtain from the Administrator personal data concerning the User in a structured, commonly used and machine-readable format, carried out upon request submitted to the Administrator
  • Right to object to the processing of personal data
    Users have the right to object to the processing of their personal data in the cases specified in Art. 21 GDPR, carried out at the request of the Controller
  • Right to lodge a complaint
    Users have the right to lodge a complaint with a supervisory authority dealing with the protection of personal data.

§14 CONTACT TO THE ADMINISTRATOR

The Controller can be contacted in one of the following ways

  • Postal address – HELPSET Maryna Boldinova, ul. Heweliusza 11/817, 80-890 Gdansk
  • E-mail address – kontakt@helpset.pl
  • Phone call – +48 729 280 570
  • Contact form – available at: https://helpset.pl/kontakt

§15 SERVICE REQUIREMENTS

  • Restricting the storage and access to Cookies on the User’s Device may result in the malfunction of some functions of the Website.
  • The Administrator shall not bear any responsibility for malfunctioning functions of the Website in the event that the User restricts in any way the ability to save and read Cookies.

§16 EXTERNAL LINKS

  • On the Website – articles, posts, entries or comments of Users there may be links to external websites with which the Website Owner does not cooperate. These links and the pages or files indicated under them may be dangerous for your Device or pose a threat to the security of your data. The Administrator is not responsible for the content outside the Website.

§17 CHANGES TO THE PRIVACY POLICY

  • The Administrator reserves the right to amend this Privacy Policy at any time without the need to inform Users about the use and use of anonymous data or the use of Cookies.
  • The Administrator reserves the right to amend this Privacy Policy in any way with respect to the processing of Personal Data, of which it will inform the Users who have user accounts or subscribed to the newsletter service via e-mail within 7 days of the change of subscriptions. By continuing to use the services, you have read and accepted the changes to the Privacy Policy. In the event that the User does not agree with the introduced changes, he/she is obliged to delete his/her account from the Website or unsubscribe from the Newsletter service.
  • Changes to the Privacy Policy will be published on this subpage of the Website.
  • The amendments shall enter into force upon their publication.